New Refund Feature Available Now

Our new self-service refunds on champions and skins are now available in the League of Legends Store. In lieu of emailing Player Support and having to wait for a reply, each account now has three refund credits available over the course of its lifetime. The next time you misclick, suffer from a moment of mistaken identity, or come down with a terrible case of buyer’s remorse, you can cash in one of your credits for a no-questions -asked refund.

Here’s how refunding a champion or skin works:

• Visit the Purchases tab of the League of Legends Store
• On the far right under Action, select the Refund button
• When the popup appears, confirm that you want to spend one of your three allotted credits
• Enjoy your refund

Now, there are a few limitations on how you can use your self-service refunds. You’ll find all the caveats, addendums, and fine print outlined below:

• You only get three refunds per account, per lifetime
• You can only refund skins and champions, not runes, boosts, or bundles
• We can only refund a purchase that you’ve made in the last 90 days, so no hocking last year’s promotional skins back to us!
• If you own a champion and some of their skins, you need to return the skins before you can get a refund on the champion

For instructions on how to use the new self-service refund feature, click here.

For Frequently Asked Questions, click here.

(read more on LoL forum)